_ WHAT WE DO

Our services

Available Training Courses

Soft Skills Courses

01

Achieving Excellence in Customer Service

Handling Difficult People
Positive Work Culture
Brand Ambassador & Client Loyalty
Designing your Client Experience
Telephone Techniques
Handling Client Complaints

02

Speaking, Writing and Presenting Well In English

Ability to Speak English Fluently
Capture and Maintain Audience's Attention
Enhance your Grasp of English Grammar
Expand Vocabulary and Learn Common Expressions
Effectively Structure Essays, Emails and Reports

03

Understanding Labour Law and Employment Act 1955

Employment Act 1955 & Labour Law
Rights and Protections of Employees under Law
Legal Responsibilities and Obligations of Employers
Wage-related Regulations
Laws Prohibiting Discrimination and Harassment

04

Developing ‘Star’ Performing Secretaries, Office Professionals & Administrators

Communication & Interpersonal Skills at Work
Manage Time Effectively
Proficiency in using Office Software and Tools
Gain Expertise in Planning
Stress Management
Ability to Work Effectively in a Team

05

Business Etiquette & Corporate Grooming

Image Excellence & Professional Etiquette
Professional Presence in Business
Projecting a Professional & Confident Corporate Image
Corporate Grooming & Professional Image Branding
Corporate Mindfulness
Understanding Personality Workshop

06

Office Secretary Transformation Course

Professional Secretarial & Administrative Skills
Filing & Record Management
Writing Minute of Meeting
Effective Office Management & Administration
Personal Effectiveness and Time at Workplace
Administrative Skills for Personal Assistants

07

Compensation And Benefits Training

08

Personal Empowerment For Organisational Excellence

Make Informed Decisions and Take Calculated Risks
Set SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals
Explore Techniques for Staying Motivated
Develop Emotional Intelligence
Learn how to Lead and Influence

09

Supervisory Skills Training

Managing People & Performance
Effective Supervisory Skills for Team Leads
Supervising Others
Supervisor Development Program
Preparing Supervisors for the New Edge
Achieving Supervisory Excellence
Mastering Managerial & Supervisory Skills

10

Coaching & Mentoring Training

11

Sales & Marketing Skills Training

Sales Entrepreneurial Mindset
Successful Prospecting with LinkedIn for Sales Professionals
Sales Closing, Handling Objections and Rejections using NLP
Digital Marketing Strategy Program
High Impact Sales Coaching
Analyze Your Marketing Plan & Budget

12

Finance Training

Finance for Non-Finance
Accounting & Finance for Head of Department
Budgeting & Cash Flow Planning
Risk Management – Fraud Prevention & Forensics
Financial Planning & Budgeting
Financial Statement & Analysis for Finance Personnel
Enhancing Accounting Skills Workshop

13

Teambuilding

Effective Work Culture
Effective Team Work and Team Building
Virtual Teambuilding
Building High Performance Teams
Team Synergy Program
Tough Nation Teambuilding
Corporate Retreat

14

Stress Management Training Course

In today’s fast-paced world, stress has become an increasingly prevalent issue affecting our mental, emotional, and physical well-being. BWorks is proud to introduce our comprehensive Stress Management Training Course, designed to equip individuals with the knowledge and tools to effectively manage stress, improve resilience, and enhance overall quality of life.

Our interactive and engaging course covers essential topics such as understanding stress, identifying personal and workplace stressors, exploring the impact of stress on health and performance, and developing effective coping strategies. Participants will learn various relaxation techniques, mindfulness practices, and approaches to maintaining work-life balance, all tailored to their unique needs.

At BWorks, we believe that a healthy, stress-free work environment is crucial for personal and professional growth. Through our Stress Management Training Course, we aim to empower individuals to take control of their stress levels and thrive in their personal and professional lives. Join us on this transformative journey to improved well-being and success.

IT Networking
Servers
Security
Virtualization
Database Administration
Microsoft Windows OS
Linux
Cloud Computing

15

Negotiation Skills Training Course

In today’s highly competitive and interconnected world, strong negotiation skills are essential for success in both personal and professional arenas. It is part of everyday life. We negotiate in our work, with our friends, and even our family members.

In this two day class, participants will learn what negotiation is and how to get the most from their personal negotiations. Participants will discover their personality style and how to negotiate effectively with other personality styles. Participants will also explore four strategies for negotiating, and how to apply the four step process for successfully negotiating with other parties.

At BWorks, we emphasize the importance of a collaborative and win-win approach to negotiations, fostering long-lasting relationships and mutual benefit. Through our Negotiation Skills Training Course, we aim to empower individuals to become skilled negotiators, capable of achieving their goals while maintaining strong professional relationships.

IT, E-Commerce & Marketing Courses

16

Basic Cyber Security Course for your organization

In this Basic Cyber Security Course for your organization, employees will learn the fundamental principles of cyber security and how to protect their company’s information online. The course will cover topics such as identifying and avoiding cyber threats, using secure passwords and two-factor authentication, and protecting against malware and phishing attacks. Employees will also learn about best practices for keeping their devices and networks secure, and will have the opportunity to apply their knowledge and skills through hands-on exercises and real-world case studies. By the end of the course, employees will have a basic understanding of cyber security and will be able to implement basic security measures to protect their organization against threats and attacks

17

Building a Successful Business through Digital Marketing and E-Commerce with AI

In this course, students will learn how to use digital marketing and e-commerce strategies to build a successful business. The course will cover topics such as creating a marketing plan, establishing a strong online presence, managing an e-commerce website, and analyzing and optimizing marketing efforts. Through hands-on exercises and real-world case studies, students will have the opportunity to apply their knowledge and skills to a business context. By the end of the course, students will have the tools and knowledge needed to effectively use digital marketing and e-commerce to grow their business.

18

Setup a Successful Online Store

In this course, students will learn how to set up and manage a successful online store. The course will cover topics such as choosing the right e-commerce platform, creating a product catalog, setting up payment and shipping options, and marketing and promoting the store. Students will also learn about best practices for customer service and order fulfillment, and will have the opportunity to apply their knowledge and skills through hands-on exercises and real-world case studies. By the end of the course, students will have the skills and knowledge needed to set up and manage a successful online store.

19

Facebook Marketing & Advertising Training

In this Facebook Marketing & Advertising Training course, students will learn how to use Facebook and its advertising platform to promote a business or product. The course will cover topics such as creating and managing Facebook pages and ads, targeting and segmenting audiences, and analyzing and optimizing ad performance. Students will also learn about best practices for creating engaging content and managing customer interactions on Facebook, and will have the opportunity to apply their knowledge and skills through hands-on exercises and real-world case studies. By the end of the course, students will be able to effectively use Facebook and its advertising platform to promote their business or product.

20

Content Management System (CMS) Training

In this CMS training course, students will learn how to use a Content Management System (CMS) to effectively create, edit, and publish digital content on a website or online platform. The course will cover topics such as installing and configuring a CMS, creating and managing users and content, customizing the appearance of a website, and advanced features such as SEO optimization and analytics. Students will also have the opportunity to apply their knowledge and skills through hands-on exercises and a group project. By the end of the course, students will be proficient in using a CMS to manage digital content.

21

Introduction to Big Data

This Big Data course is designed for individuals who are new to data science and want to gain a foundational understanding of the Big Data landscape. It is suitable for those who want to learn about the key concepts and terminology surrounding big data problems, applications, and systems, and how Big Data can be applied in their business or career. The course will also introduce students to the Hadoop framework, a common tool that has made big data analysis more accessible and has the potential to transform our world. If you are interested in increasing your knowledge of Big Data, this course is for you.

22

Information & Cyber Security Training

In this basic Information & Cyber Security Training course, students will learn the fundamentals of information security and cyber security. The course will cover topics such as protecting sensitive data, identifying and mitigating cyber threats and attacks, and understanding security protocols and best practices. Students will also have the opportunity to apply their knowledge and skills through hands-on exercises and case studies. By the end of the course, students will have a foundational understanding of information and cyber security and will be able to implement basic security measures to protect against threats and attacks.

23

IT Ops Training

In this IT Ops Training course, students will learn the foundations of IT operations management. The course will cover topics such as system administration, network and infrastructure management, and incident response. Students will also have the opportunity to apply their knowledge and skills through hands-on exercises and case studies. By the end of the course, students will have a basic understanding of IT operations management and will be able to effectively manage and maintain IT systems and infrastructure.

IT Networking
Servers
Security
Virtualization
Database Administration
Microsoft Windows OS
Linux
Cloud Computing

24

eCommerce Store SEO: Optimizing for Search Engines

In this course, students will learn how to optimize an eCommerce store for search engines to improve its visibility and ranking. The course will cover topics such as keyword research, on-page optimization, technical SEO, and link building. Students will also learn about best practices for tracking and analyzing SEO performance, and will have the opportunity to apply their knowledge and skills through hands-on exercises and real-world case studies. By the end of the course, students will have the skills and knowledge needed to effectively optimize an eCommerce store for search engines.

25

Setup WordPress eCommerce Store Using WooCommerce

In this course, students will learn how to set up and manage a WordPress eCommerce store using the WooCommerce plugin. The course will cover topics such as installing and configuring WooCommerce, creating and managing products, setting up payment and shipping options, and customizing the appearance of the store. Students will also learn about best practices for managing orders and customer service, and will have the opportunity to apply their knowledge and skills through hands-on exercises and real-world case studies. By the end of the course, students will be able to set up and manage a WordPress eCommerce store using WooCommerce.

26

Google Analytics Training

In this Advanced Google Analytics Training course, students will learn advanced techniques for using Google Analytics to track and analyze website traffic and user behavior. The course will cover topics such as setting up and configuring advanced tracking and reporting features, creating custom reports and dashboards, and using Google Analytics to optimize website performance. Students will also learn about best practices for using Google Analytics to make data-driven decisions, and will have the opportunity to apply their knowledge and skills through hands-on exercises and real-world case studies. By the end of the course, students will have advanced skills in using Google Analytics to track and analyze website data.

Desktop Applications

27

Microsoft Office – MS Word Training

28

Microsoft Office – MS Excel Training

Standard: MS Excel Level Beginner, Intermediate & Advance
Specialization: Formula & Functions in MS Excel
Specialization: Mastering Charts & Graphs in Excel
Specialization: Creating Dashboard Reporting with MS Excel
Specialization: Excel Big Data with Power Query & Power Pivot
Specialization: Analyze and Visualize Data with Power BI
Specialization: Advanced Power BI with DAX

29

Microsoft Office – MS PowerPoint Training

30

Creative Design Class

Cinematic Visual Effects & Motion Graphics using After Effect
Video Editing & Production using Premiere Pro
Create beautiful vector art and illustrations using Illustrator
Page design and layout for digital printing using InDesign
Edit, composite, and create beautiful images, graphics, and art using Photoshop
Interactive animations using Animate
Davinci Resolve – learn editing, colour correction, visual effects, motion graphics and audio post production all in one software tool!
Sony Vegas Pro – The fastest route to professional video production
Image manipulation and Image editing using GIMP
Final Cut Pro (Apple) X – Post Production Tools
Create Motion graphic using Apple Motion 5
Wondershare Filmora – Transform your video into a piece of art with simple drag & drop interface and powerful editing tools!