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Upcoming programs

Soft Skills Courses

01

Successful People Management and Team Leadership

In this course you will:
Knowing how to handle people correctly can be the difference between good management and bad management. This 1-day course equips new supervisors and managers with the skills they need to motivate their team and succeed as a leader. You will learn tools and techniques to motivate team members, manage performance, deal with problems, be coach-to-coach and more.

The course covers the following topics:

  • The role of a leader
  • A leader must understand their duties of a leader and help the company to achieve the Company goals by leadership skills. You will be able to understand the roles and responsibilities as a leader
  • What makes a good leader?
  • Will be able to deepen your skills as a good leader and successfully drive your employees by giving positive guidance and encouragement.
  • Managing change
  • Able to take the challenge to overcome any changes made by Management and ready to face employees with confidence that employees can achieve the performance standard required by the Company.
  • Demotivation and other issues
  • Succeed in being a mentor to understand the problems faced by his employees under your supervision.
  • Effective communication
  • Will enhance great communicate skills and no miscommunication among the team by the methods during the training.
  • Delegation
  • Able to delegate tasks according to the duties and responsibilities of employees to achieve excellent business/operations performance for the department as well as the Company
  • Motivation
  • Always be on the side of employees to inspire the team in carrying out daily tasks. The leader will acquire motivational skills.
  • Measuring performance
  • Able to assess employees’ performance based on KPIs and behavioural skills. The participant will gain knowledge in writing individual KPI based on Job Description.
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