Developing STAR Performing Secretaries, Office Professionals & Administrators

It’s often said that an executive is only as good as their secretary, executive assistant or personal assistant.

Handling the day-to-day administration for a person, team or network, a secretary is the “eyes and ears” of a company, privy to unique and powerful insights about the company culture, performance and future direction. It can be a rewarding and exciting career path for any professional.

What does it take to be a successful secretary? It’s important to understand everything that’s expected from you in the role, seek opportunities to go above and beyond and continuously upskill, keep up with new software and technology, hone organisational skills and increase overall knowledge related to the industry that you are in.

Become a very effective and successful Secretary / Administrator need to responsible to deal with overseeing the daily functions of various inter-disciplinary departments to have operations flow smoothly and reduce the workload from higher-level managers. Guarantee the efficient functioning of all connected departments within an organization. Perform as a connecting linkage between departments and between the employees and the management. Keep operations moving effortlessly. Be the face of the company and be on the front lines. Become an efficient secretary or administrative. Sharpen interpersonal skills related to the jobs and tasks.

At the end of the Office Administration and Management Course, the participants of this course will be able to understand the importance of their role in an organization. Learn different tactics when dealing with tasks concerning the management and individuals from different departments. Coordinate and organize meetings effectively. Learn to make quick decisions and resolve office-related matters. Develop relationships throughout the organizational structure. Think and perform like a manager. Be a Professional and Modern Secretary / Administrator. Think Proactive and Positive.